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Repairs
We have a fully equipped repair department carrying out repairs from small knocks to complete rebuilds for players, schools and music services all over the country. We also offer a nationwide collection and return facility for the convenience of our customers. For more information please call the repair department direct on (01283) 743508 or
e-mail workshop@normans.co.uk

Charges As each and every repair varies, it might be wise to call before bringing in or sending your instrument to us - sometimes a telephone consultation might be all that is needed, as we will send easily fitted spares in the post. The following prices however are a guide to typical repair costs. All prices quoted are ex-vat.
Cornet, Trumpet, Flugel and Tenor Horn

The most common repair on small brass instruments is the removal and cleaning of stuck valves and slides, this is usually caused by dried saliva, especially if the instrument has been left without being played for a prolonged period.

Cleaning and refitting per valve £10.00
Cleaning and refitting per slide £10.00
Removal of mouthpiece From £5.00
Fitting of water key or trigger spring £12.00
Realigning mobile slides £20.00
Single joint solder £15.00
Dent removal (simple dent) £15.00
Dent removal (complex dent) £25.00 POA


Slides and valves that have suffered impact damage or are severely corroded will be quoted separately. Felts, Washers & Springs are included in the cleaning price and will be fitted as needed.
Trombones

The most common fault that occurs with trombones is denting of the outer slides from collision with music stands. Trombones with rotary valves are also vulnerable to drying out if left un-lubricated.

Removal of dents from outer slide
(per leg)
£20.00
Removal of dents from inner slide
(per leg) - if not severe.
£12.00 POA
Realigning slide £20.00
Removing and cleaning tuning slide £12.00
Freeing and cleaning rotary valve £20.00


Instruments that have suffered severe impact damage will be quoted separately. Buffers and stops are included in the cost and fitted as needed.
French Horns

After each holiday period the workshop is inundated with French Horns with stuck valves, usually caused by leaving the instrument full of saliva that dries and seizes up the valve.

Removal and cleaning of rotary valve (per valve) £20.00
Removal and cleaning slide £10.00
Re-stringing (per valve) £10.00
Dent removal (simple dent) £10.00
Dent removal (complex dent) from £20.00


Serious damage will be quoted for separately.

Baritones & Euphoniums

Again dried saliva and lack of regular cleaning is the main cause of the need for repair.

Removal and cleaning of valve
(per valve)
£15.00
Removal and cleaning of slides
(per slide)
£15.00


Impact damage will be quoted separately. Buffers, soft stops, washers and springs are included in the cost and fitted as needed.

Tubas

Removal and cleaning of valves (per valve) £20.00
Removal and cleaning of slides (per slide) £15.00


Impact damage will be quoted for separately. Soft stops, washers and spring are included in the cost and fitted if needed.
Brass Instruments - General Information

The prices quoted are for average condition instruments. Instruments in very bad condition needing more work will cost more. However, if an instrument can be turned around with a minimum of difficulty the price will reflect this and be lowered. Any new parts required will be quoted for separately. Very often we are able to supply used parts from salvaged instruments at a reduced expense.

Re-laquering and Silver plating on complete overhauls will be quoted for taking into consideration the condition of the instrument. Please be aware that if an instrument has to be soldered, the heat applied may cause marks on laquer or silver finish.
Flutes & Piccolos

Most repairs to the flute require straightening bent keys and regulation. These usually can be prevented with careful assembly.

Service and clean, re-pad and re-cork as needed. £50.00
Re-fit head joint to body £15.00
Re-fit foot to body joint £15.00
Supply and fit new head cork £15.00
Dent removal (simple dents) £15.00
Dent Removal (complex dents) from £20.00


Complete overhauls with all new pads and springs will be quoted for separately taking into account age, condition and value of instrument.
Clarinets Eb and Bb

Like most woodwind instruments the majority of damage occurs on assembly, especially if the corks are stiff. With a little thought your instrument can be kept away from the repair shop for a long period.

Service and clean, re-pad and re-cork as needed. £60.00
Single cork joint £15.00
Balance one combination ( i.e. E/B ) £10.00


Complete overhaul with all new pads, springs and corks will be quoted for on sight of the instrument and is dependant on age, condition and value.

Alto & Bass Clarinets


Service and clean, re-pad and re-cork as needed £100.00
Single cork joint £20.00
Balance one combination £15.00


Complete overhaul with all new pads and springs will be quoted for on sight of instrument.

Oboe & Cor Anglais

Most oboe repairs are small regulations and can often be done on a Òwhile you waitÓ basis.

Small regulation (assuming no bent key work) £10.00
Service, re-pad and cork as needed from £75.00


Complete overhaul with all new pads and springs will be quoted for on sight of instrument.
Bassoon

It is often very difficult to assemble a bassoon, especially if the joints are stiff. You should grease regularly or take your instrument to a repair shop before trouble occurs.

Service re-cork, re-pad as needed. from £75.00
Cork one joint £20.00

Complete overhaul with new pads and spring are quoted for on sight of instrument.
Saxophones

The main faults that seem to occur on saxophones are:

• Miss- alignment between the second octave key and the body - sometimes we can advise you over the telephone on how to remedy this.
• Sticky pads (usually caused by dried saliva) this may also be cured at home.
• A spring loose from its position - again give us a ring we might be able to help.

Service and re-pad as needed. from £75.00
Adjust octave mechanism £15.00

Complete overhaul and impact damage quoted on sight of instrument. A surcharge is usually made in the case of Baritone Saxes.
Woodwind Instruments - General Information

The prices quoted are for instruments in average condition. Instruments in very bad condition needing more work will cost more. However, if an instrument can be turned around with a minimum of difficulty, the price will reflect this and be lowered.

Nationwide Collection and Return Facility

All repaired instruments can be dispatched to any UK location using our
courier service.  Most people send or bring their repairs to us, however if you want us to arrange our courier to pick up your instrument this can be done for a £15.00 surcharge. For advice on how to package up your instrument prior to sending please call us.