In order to ensure that all goods returned to Normans are dealt with as quickly and efficiently as possible, we would appreciate you taking a few minutes to download the appropriate files from the list below and read our Returns Procedures.  The Normans Goods Return Sheet should also be printed out, completed as required and included in the package when goods are returned.  This will help us to provide the best possible level of service to our customers. 

If you require any additional information regarding Returns Procedures please contact our Customer Support Team on:

Telephone: 0845 688 0422          e-mail: support@normans.co.uk

Normans Goods Return Sheet   (Please print, complete as required and return with your goods.)

Transit Damaged Goods - Return Procedure

Warranty Repair - Return Procedure

Goods Ordered in Error / No Longer Required - Return Procedure

Maintenance Contract - Return Procedure

Rental Exchange - Return Procedure

Rental or 'Buy Back' Package Termination - Return Procedure